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TPL-13Culture

Team Charter

A team without a charter defaults to whoever asks loudest. A one-pager fixes half your prioritization arguments and gives new hires the map they need in week one.

Mission

One sentence. Why this team exists in the world, in language a non-engineer would understand.

Scope: what we own, what we don't

  • Systems, surfaces, or outcomes we're accountable for
  • Adjacent areas we support but don't own
  • Explicit non-goals to prevent scope creep

How we decide

Who's the decider for what — architecture, prioritization, hiring. Reference a RACI or DACI if you have one.

How we measure success

Two to four outcome metrics the team is judged on. Not activity — outcomes stakeholders can see.

Working agreements

Meeting cadence, on-call model, code review norms, definition of done. The stuff every team re-invents; capture it once.

Common pitfalls

  • Writing it alone. Charter without team = shelfware.
  • Skipping non-goals. This is the section that saves you.
  • Never revisiting. Re-check whenever a peer team's scope changes.

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